Frequently Asked Questions : Employee Access & Disclosure

May we fax patient medical information to another physician’s office?

Yes. A provider may request information for treatment purposes from us in writing on letterhead. However, we must confirm the fax number with the office prior to sending the information. If using pre-programmed numbers, periodically verify that the numbers are still correct. Whenever possible, notify the recipient to expect the fax. Staff must use the prescribed cover sheet whenever faxing such information. Fax machines that receive patient and other sensitive information should be located in a secure area to minimize the chances of unauthorized access.