Frequently Asked Questions : Privacy

If a patient finds an error in their medical record, how is it amended?

The correction may be facilitated via an “Amendment Request.” (Attachment 33):

  1. Patient completes HIPAA Amendment request form (Attachment 33) detailing the inaccuracy/error in their medical record and sends it to the Office of HIPAA Privacy and Security (OHPS).
  2. OHPS (HIPAA OFFICE) emails and requests that the physician responsible for the note reviews the record based on the patient’s request.
  3. If the physician determines the information to be inaccurate, an Amended note will be dictated making a revision to the record.
  4. Physician advises OHPS via email whether the amendment is granted and provides the finalized amended note to our office or advises OHPS that the amendment has been denied because the record is accurate.
  5. OHPS corresponds directly with the patient and provides the amended note with the correction, if applicable, and also forwards such information to any providers who had been provided the inaccurate information.  If the amendment is denied, OHPS also sends a letter communicating the denial.
  6. The amendment request as well as the correspondence to the patient is documented and scanned in to the Privacy Application in CaneCare and maintained for a period of 6 years.

By regulation and policy, the institution has 60 days to comply with the request and to provide a written response to the patient. Amendment 33, Amendment 33, Amendment 33, Amendment 33, Amendment 33, Amendment 33, Amendment 33, Amendment 33, Amendment 33,Amendment 33, Amendment 33, Amendment 33, Amendment 33