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confidential
communications, alternative delivery requests (HIPAA)
Individuals may
request that communications to them of some kinds of protected
health information are made by alternative means or at
alternative locations. HIPAA requires that covered
entities accommodate"reasonable requests" of
this kind.
(By contrast, covered
entities are not obligated to agree to additional
protections requests, no matter how "reasonable.")
Covered entities
may:
- require that
individuals make such requests in writing;
- condition the
provision of an accommodation on payment, "if appropriate."
Covered entities
may not require an explanation from the individual as to the
basis for the request as a condition of providing communications
on a confidential basis. However they can require that a request
"contain a statement that disclosure of all or part of
the information to which the request pertains could endanger
the individual "
See also:
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