workforce security (HIPAA)

Covered entities must implement a workforce security regime as a part of their administrative safeguards. The Security Rule defines that as the "implement[ation] of policies and procedures to ensure that all members of its workforce have appropriate access to electronic protected health information (PHI)...."

Appropriateness is obviously to be understood in both the positive and negative sense -- it is a matter of preventing access by persons who are not entitled to it (confidentiality), and of securing it for those who are (availability).

Workforce security has three implementation specifications, all of them addressable:

  • authorization and/or supervision,
  • a workforce clearance procedure, and
  • termination procedures.

The first includes implementation of "procedures for the authorization and/or supervision of workforce members who work with electronic [PHI] or in locations where it might be accessed." For example, operations and maintenance workers, who must work in areas where PHI resides, would either be authorized for such "exposure" or supervised by someone who is.

The second embraces implemented "procedures to determine that the access of a workforce member to electronic [PHI] is appropriate." "Clearance" does not mean that there is a blanket requirement for background checks or other formal security vetting before access to PHI is granted. "The need for and extent of a screening process is normally based on an assessment of risk, cost, benefit, and feasibility as well as other protective measures in place." (Final Rule, p.89)

Clearance does mean that access to PHI will be conditioned on assessments of job responsibilities, the amount and type of supervision, and so on. In this regard, the minimum necessary standard of the Privacy Rule is the lodestar.

As its name would imply, the last of the three covers "procedures for terminating access to electronic [PHI] when the employment of a workforce member ends" or when the clearance procedures determine that a change in a worker's access privileges is appropriate. It includes such steps as changing combinations or turning in keys, tokens or cards; deactivation of userids and passwords, and/or removal from access lists; and any other appropriate steps to terminate or alter a user's access to PHI.

DHHS has noted that the size and type of an organization will strongly condition the appropriateness of each of these. (For example, a small provider might have much more informal mechanisms.) For that reason, all three implementations specifications here are addressable, not required.

See also:

 
 

   © 2002-2006 Contributing authors and University of Miami School of Medicine