Approximate reading
time for this course is 8 minutes (exclusive of linked content).
The quiz for this course is here.
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1. Why are you, as a student, here?
If you are a student in a health care training program, we
know you are already very busy. We want you to understand
why you have been directed to spend time on these additional
privacy-related materials.
As discussed at length in the introductory
privacy course, protections for health information are
required by Federal laws, such as HIPAA.
Every state also has its own
requirements. So do private certification organizations,
such as JCAHO.
If you have access to health information as part of your
program of education, it is required that you know how to
protect it appropriately. You cannot do that without
some training.
2. Why are you, as an instructor, here?
If you have responsibilities as an instructor or mentor in
a health training program, we know you are also very busy.
We want you to understand why you too have been directed to
spend time on the same materials as your students.
To be sure, your primary focus must be on teaching the technical
and other skills necessary for the health professions that
your students are entering. But if those students have
access to protected
health information (PHI) as part of their education, it
is required that you teach them how to use it appropriately
and safely.
You cannot do that if you do not know the rules yourself.
3. Students vs "regular" employees
This is one of the shortest courses in the series -- but
not because students have fewer responsibilities than others.
On the contrary, students are considered full members of an
organization's workforce
under HIPAA's privacy and security regulations.
Accordingly, students' responsibilities for protecting information
are no different than those of full-time
employees. Students are obligated to have health privacy
and information security training, just like everyone else.
To that end, students need to take the role-based privacy
courses -- for clinicians, researchers, fundraisers or marketers
-- if they are engaged in any of those activities during or
as part of their training.
4. No authorization required for training
Under HIPAA, health care professions training is considered a
component of health
care operations. Accordingly, no additional authorizations
from patients are required for training-related information
uses and disclosures.
Note that state statutes may require a separate permission,
or at least notification -- though many if not most are
silent on the subject. Florida statutes, for example,
do not address the issue. It is essential to determine
if a state-level requirement, stricter than the federal
one, exists where your organization operates.
Legal requirements notwithstanding, it has long been standard
practice to inform patients if they are in a facility
where training is on-going. Patients are also informed
that, as a consequence, during their stay they may come into
contact with students, and that students may have access to
them and to their health information is a part of training.
HIPAA specifically requires that training-related uses be
mentioned in a facility's Privacy
Notice.
5. Is there an extra burden here?
Many would argue that students and instructors have an extra
"burden" beyond that for regular employees, even though it
is not one that the statutes or regulations specify.
That is because students' access to patients' health information
is primarily granted with the aim of building skills for the
future, rather than for the benefit of today's patients.
That puts students and their instructors under
a particular ethical obligation to observe the minimum
necessary standard. Efforts to keep uses and
disclosures for training to a minimum are owed to the patients
who are "donating" their information to use as part of training.
6. A student's special perspective
Students tend to get asked -- or, more likely, told -- to
do everything. Thus students may be in a better position
than most to observe the details of privacy and security practices
"on the ground," including the bad practices that require
correction.
Yet students may have entirely understandable concerns about
retaliation by a superior should they report a problem.
In many if not most institutions, students get a clear message
from day one that they are at the bottom of the pecking order.
That doesn't get students off the hook. Like any other
member of the organization's workforce, they are legally obligated
to report any problems that they are not in a position to
correct themselves.
7. An instructor's special perspective
The natural place to report problems is to the student's
instructor. Instructors are obligated to take steps
to correct what is reported, or if they cannot, to themselves
report the matter to someone else who can.
This obligation is not different than that of any other supervisor.
But it is important to remember the particular dependence
that students have on instructors. It puts a student
in a particularly difficult position to have an instructor
who appears to be averse to receiving "bad news" -- or, worse,
appears not to be following the rules him/herself.
It is critical that instructors promote a climate where problems
can be openly discussed -- and set a good example themselves.
8. What to do if you find a problem
It is usually possible to remedy a problem simply with a
gentle reminder to the person that doesn't seem to know the
rules. Time pressures and simple ignorance are much more common
sources of error than deliberate choice.
But if gentle correction fails -- or a gentle approach doesn't
seem practical under the circumstances -- supervisors are
usually eager to fix problems and will welcome a report.
If that fails, take the matter directly to your organization's
privacy
official.
Federal regulations -- and, accordingly, all health care
organizations' official policies -- forbid intimidation
or retaliation for reporting a problem or filing a complaint.
If you lack confidence in that protection, or doubt a supervisor's
or privacy officer's good will, you can almost always report
your concerns to the organizations' privacy office anonymously.
(Use the telephone or postal mail instead of email.
Email rarely preserves anonymity.)
You can also bypass your organization's reporting channels
by making a report to a federal or state enforcement authority.
That's a serious step, but one which may sometimes be appropriate.
9. If you remember nothing else
Here are the key points:
(1) With respect to privacy laws and regulations, students
are held to the same standard as everybody else. There
is no such thing as the "just a student" defense.
(2) Students are using information that has been "donated"
by patients for their training. Thus students are under
a particular burden to use that information safely and appropriately.
Instructors are under a particular burden to assure that is
the case.
(3) Instructors are also under a particular burden to set
a good example by their own practices, and to promote a climate
where reporting of problems and concerns is encouraged.