Patients : Complaint Process

Complaint Process

Does the University of Miami have a process for patients to express concerns about their rights?

Yes. If you have any questions concerning your patient rights please contact the Office of HIPAA Privacy & Security at 305-243-5000.

If you feel that your patient rights have been violated, you may file a complaint with the Office of HIPAA Privacy and Security in writing. All complaints will be investigated, and the appropriate action taken. You may also file a complaint with the Secretary of the Department of Health and Human Services (HHS). You will not be penalized for filing a complaint.